Shipping policy

ELOVAAN

Shipping Policy

4644 Dempster St, Skokie, IL 60076  |  support@elovaan.com  |  1 (380) 356-8226

 

Thank you for shopping at Elovaan. We want to make sure your order reaches you safely and on time.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed the next business day.

Estimated Delivery Times

• United States: 7–15 business days

• Canada: 10–20 business days

• International: 14–30 business days

 

Note: Delivery times are estimates and may vary due to carrier delays, customs, or peak holiday seasons.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — sign up for our newsletter to stay informed.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Lost or Delayed Packages

If your order has not arrived within the estimated timeframe, please contact us at support@elovaan.com or call 1 (380) 356-8226. We will investigate and resolve the issue promptly.

Customs & Import Duties

International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer. Elovaan is not responsible for delays caused by customs processing